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Plans and Billing

Sol Helps has four plan tiers:

  • FREE
  • STARTER
  • GROWTH
  • BUSINESS

Plan limits at a glance​

FREE​

  • assistants: 1
  • documents: 25
  • messages/month: 200
  • history retention: 7 days
  • team members: 1
  • exports: no

STARTER​

  • assistants: 1
  • documents: 100
  • messages/month: 2,000
  • history retention: 30 days
  • team members: 1
  • exports: no

GROWTH​

  • assistants: 3
  • documents: 500
  • messages/month: 10,000
  • history retention: 180 days
  • team members: 5
  • exports: yes

BUSINESS​

  • assistants: unlimited
  • documents: 2,000
  • messages/month: 30,000
  • history retention: 365 days
  • team members: unlimited
  • exports: yes

Billing behavior​

  • plan upgrades: immediate and prorated
  • plan downgrades: applied at end of billing cycle

Where to manage billing​

Use:

  • Pricing for plan selection
  • Account for billing and usage visibility

Export entitlement behavior​

Export features are available on Growth and Business plans, and operate within each plan’s retention window.